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HK Shippment

Started by pnedic, March 13, 2013, 10:06:13 AM

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pnedic

Mislim da je i bio jedan-dva slucaja da se avion skrljao zbog pozara izazvanog (pretpostavka je) Li baterijom.

Sto se mene licno tice, ne pada mi na pamet da se vracam na benziske motore. Znam da je nekima benzinac nezamenjiv bilo kojom elektro varijantom. Za mene je obrnuto.
No, da ne skrecem sa teme: i ja smatram da je samo pitanje vremena kada ce ova bura da se stisa i problem eliminise (samo treba da se strpimo malo). Mislim da ce konacni rezultat biti samo povecana cena ali nikako prekid transporta. Aviokompanije i/ili osiguravajuca drustva su namirisale potencijalnu zaradu (2$/Ah pa vidi koliko je to brale  (pijemo))

tibeteagle

Stvarno imaju velikih problema sa paketima sa LiPo. Pozivaju sve na strpljenje koji čekaju na svoje pakete sa akumulatorima.

http://youtu.be/r6fysdrZ6Xc

miša2002



Quote


Dear M.......,

URGENT UPDATE

Our International Warehouse based in Hong Kong has been affected by changes in Hong Kong Customs policy. The new Customs Department policy is to inspect ALL parcels leaving Hong Kong (not just HobbyKing) and are refusing to accept shipments containing certain items. This has caused two major issues that I wish to address:

Issue One
All orders containing lithium-based batteries that were placed between the 23rd of September and 2nd of October have been refused by customs and are being returned to our shipping dock in Hong Kong. Some orders not containing these items could also have been affected. This has also caused further delays to orders containing these items due to the backlog.
To remedy this, we at HobbyKing are upgrading all returned shipped items to a premium courier provider that will deliver your parcels to you shortly.

Issue Two
Due to the above issue, our Customer Service channel has been overwhelmed. This means that unfortunately all customers will have difficulty contacting Customer Service and for this we sincerely apologise.
If you are trying to contact customer service, please know that we WILL get back to you as soon as possible. To improve efficiency and improve response time, we request that you create just ONE support ticket. Your help on this matter is greatly appreciated.


To ensure that this does not happen again, we are:

- Integrating Fedex as a shipping option from Hong Kong to the world. Fedex has their own in-house Customs officers which will streamline the process and ensure faster dispatch and delivery.
- Establishing another Customer Service Centre in the United States which will be staffed by modelers and will be able to answer all technical product enquiries. This is in addition to our two other Customer Service Centers.
- Opening more and expanding our existing regional warehouses so that more customers can enjoy lower shipping costs and receive their orders quickly.
- Negotiating with different shipping companies to be able to offer a complete range of shipping options.


As you can see, we are urgently taking steps to fix this issue. We have all hands on deck packing orders and answering emails (from Senior VPs to secretaries to janitors) to ensure that this backlog is met. We expect to be up-to-date within the next week or so.

Please know that we strive to provide you with the best possible service. We regret any inconvenience or frustration that you have experienced.

As the situation progresses we will be posting updates on the News section of www.hobbyking.com.

Your patronage is important to us, and we hope that you will continue to give us opportunities to serve you.

Sincerely,

Anthony Hand
President
HobbyKing
#FFCC00

nedbojsa

Možda se ovo sa baterijam i sredi uz malkice žongliranja. SG pošta prihvata slanje LItijumskih baterija ako su u nekom uređaju, uz manje više problema na relaciji menadžment - radnici... Tako da su pojedine firme nabavile jeftina kućišta eksternih back up baterija, i one kao takve prolaze...

evo saopštenja jedne firme vezano za nastalu situaciju:
QuoteDear valued customers,

Singapore Post had proven to be a reliable carrier for many months and FastTech was pleased to be able to offer it as an option to all customers.

Unfortunately, they have caused FastTech a lot of grief in the recent week -- mostly due to the way their management works, as exposed by the recent postal union's battery "crackdown". Without going into lengthy details, Singapore Post's management has told FastTech that products with built-in batteries can be shipped but their frontline staffs often reject these packages claiming it's an order from the management, causing unnecessary delays to packages.

Hong Kong Post, on the other hand, has almost returned to normal operations.

For the interest of customers, FastTech is temporarily taking the Singapore Post shipping offline until a clearer policy and more professional practice is received from them.

If your order is pending to be shipped via Singapore Post, it will either continue to ship via Singapore Post, or it will be re-routed to Hong Kong Post. Again, Hong Kong Post's service performance is improving everyday and is almost back to the pre-crackdown state.

We apologize for this inconvenience. We will continue communicating with Singapore Post and we will restore this shipping option as soon as their current issues are resolved.

Thank you.

FastTech Team
Antiprotivna teoraija letenja: "Postoje neke preporuke i pravila o tome kako leteti; 1-Kako treba leteti i 2-Kako ne treba leteti znači, ako letim po pravilu 2, i to odlično, znači "letim antiprotivno" ili ti protivprotivnog, zapravo "kontra odnaopačke"."

dusan.milenkovic

Ljudi, postoji jednostavno resenje za narucivanje baterija..... Ako se skupi nas vise, i natrpa se baterija do 3kg za fedex priority koji kosta 112$ to moze lepo da se podeli, i ne bude strasno.
Npr...
http://www.hobbyking.com/hobbyking/store/__11911__Turnigy_nano_tech_2200mah_3S_25_50C_Lipo_Pack.html

kosta 17.49$
12 baterija + fedex izadje 321.47 sto znaci 26.78$ po bateriji sto nije strasno.... umesto dosadasnjih 7$ za shipping se da skoro 10$ i stigne mnogo brze i efikasnije nego klasicnom postom....

samo je potrebno malo volje i saradnje

nedbojsa

#155
Dadaj na to carinu i porez, ne znam da li za fedex ide i špedicija  pa vidi koliko je povoljno. 321.47 sa 10% carine i 20% poreza ti je 424,34$ na to dodaj još jedno 6$ za pregled paketa i poštanske troškove to ti je po skraćenom postupku. A ako ide na špediciju standardna procedura je 321.47 20% carine i 20% poreza ti je 462,91$ i na to jedno 3000 - 4000 dinara špediterske usluge.

Za manje ili iste pare kupićeš kod domaćih trgovaca i stiže ti za 24h.
Antiprotivna teoraija letenja: "Postoje neke preporuke i pravila o tome kako leteti; 1-Kako treba leteti i 2-Kako ne treba leteti znači, ako letim po pravilu 2, i to odlično, znači "letim antiprotivno" ili ti protivprotivnog, zapravo "kontra odnaopačke"."

dusan.milenkovic

Pregled paketa je 65 din. Nema spedicije kad ide preko DHL i Fedex. Fedex isporucuje direkt na adresu i nema dodatnih postanskih troskova. Zadnji put mi za narudzbinu foto opreme iz USA u vrednosti od 1800 usd nije naplacena carina i porez preko Fedex-a....

Nije mi ovde toliko problem cena koliko izbor baterija. Jako retko nadjem ono sto mi treba i sto mi odgovara, uglavnom su neke varijante koje ''eto mogu da prodju''....

rajevic


IVAN3D

Au koliko ljudi tu radi.... samo na jednom mestu.... ozbiljan promet imaju....
\\\" Sve što leti ima nezgodnu osobinu da pada \\\"

ex pseudonijum: GLIDER

Sava

Konačno uz pomoć vila i vukodlaka i mađioničarskih trikova moja baterija ( NiMh, koja jeres ) je put potražila prema Srbiji. Bez broja za praćenje i nije neka sigurnost. Rekoše da će i ubuduće baterije ići bez broja za praćenje. Kako ih nose, nije poznato, ali ispada da je u stvari tamo neki broj bio problem. Živi bili pa videli. mmmm
ex pseudonijum: licider

An-2 colt

Ja se vec 12 dana prepucavam sa njima oko 4 servoa koje nikako da mi posalju!Trazili mi par puta ista dokumenta i jos mi zahtev nije zatvoren i obradjen, a zadnja 2 dana mi se ne javljaju.Tuga brate, ko zna sta se tamo dogadja??? ") ") ")

sman

nesto ga utupili...juce sam pazario nesto, pare otisle a oni stavili da nije placeno... :sljus
evo ceo dan piskaram i jedva ga resismo, a i onaj njihov cat je katastrofa... :jaki:

Sava

Ja se lepo napravim nevešt i poručim NiMh paket za prijemnik da vidim šta će se desiti. I desilo se, može, ali lično preuzimanje u roku 14 dana na nekoj adresi u HK budi bog s nama. Znači od baterija nema ništa. Izbacim beteriju iz porudžbine i sve se odvija normalno kao i ranije.  (thumb)
ex pseudonijum: licider

mtesa

trenutno cekam 10tak paketa sto iz hk, rctimer, himodel i ebay (od kineza naravno)
Svi su placeni prije 20.9. i jos niti jedan nije stigao, osim jednog sa dx.com, a i tu su mi poslali pogresnu stvar  :sljus
Striker, listen, and you listen close: flying a plane is no different than riding a bicycle, just a lot harder to put baseball cards in the spokes.

dusan.milenkovic

Sa HK naruceno 20.09.... razni delovi za autice i jedna baterija.... poslato tek prekjuce i to preko fedex-a..... sad cekam da vidim da li ce da mi naplate dodatno ovi iz fedex-a, iako je HK obecao za sve porudzbine pre 02.10 da ce poslati na njihov racun